WHAT’S INCLUDED IN THE FEES & CHARGES
Lowest Platform Fees
Simple, pay-as-you-go pricing
1.75 % + 0.30c
2.9 % + 0.30c
Platform Fees: We charge the lowest platform fees for fundraising which is 3% of the funds raised. This is to make the platform sustainable and we charge only the minimal amount. Rest assured we don’t have any hidden fees like some competitors who claim no platform fees yet charge 5-17% as donor fees!
If you are a large charity, you can either opt for Pay-as-You-Go pricing or reduce your fees with a subscription. Please contact us to find out about the available options.
Transaction Fees: A transaction fee is a charge incurred every time we processes a customer’s electronic payment. The cost of the transaction fee will vary depending on the service used – Cards, NetBanking, Direct Transfer etc.
Domestic Payments are charged 1.75% of the transaction amount + $0.30c per transaction (applicable for Australia, Canada, EU Countries, New Zealand, Singapore, United Kingdom and United States) and 2% for India. All the International Payments are 2.9% of the transaction amount + $0.30c per transaction.
Payment Processing: All the payment settlements are processed once the Project is completed. SYNE will withhold a percentage (max 5%) of the transaction amount if there are any claims pending from contributors. The withheld amount will be released to the project owner as soon as the claims are processed.
Exchange Rates: If the contributor is paying in US dollars and having a Canadian Credit or Debit Card, the transaction will be converted by card provider. If you are a project owner and fundraise in a different currency, we will convert the funds raised to your local currency. No additional charges on foreign transactions.
Cancellation and Disputes: If there is a cancellation or dispute on any transaction, SYNE will charge U$25 for processing the disputed transactions.
COST COMPARISON WITH SOME OF THE COMPETITORS
|Platform||Subscription Fee||Platform Fee||Donor Fee||Processing||Total||Fees for $1,000*|
|SYNE||$0||3%||–||2.9% +0.30/txn*||5.9% +0.30/txn||$62|
|Fundly||$0||4.90%||–||2.9% +0.30/txn||7.8% +0.30/txn||$81|
|GoFundMe||$0||5%||15%||2.9% +0.30/txn||17.9% +0.30/txn||$182|
|Kickstarter||$0||5%||–||3% +0.20/txn||8% +0.30/txn||$83|
|Indiegogo||$0||5%||–||3% +0.30 per Txn||8% +0.30/txn||$83|
* Domestic Transactions are charged only 1.75% in Australia and 2% in India.